I had the best experience with My Local Plumber. I expressed our plumbing issue and Veronica and Denise took care of us right away. A plumber came out and fixed the problem quickly! Great pricing too.
Very, very impressed with My Local Plumber. We were told by another plumbing company that we had two bellies in our sewer line and to repair them would mean digging a trench under our house at a 5 figure cost. Eddie, a Master Plumber and his helper, used a video camera and determined that we have two very small bellies that are nothing to worry about at this time. They saved us lots of money! Eddie recommended using a "Sewer Friendly Toilet Paper" that breaks down quickly and fortunately we are using the same paper that he uses at his home. Also, the actual cost for their service was less than I was quoted. I was so impressed that I called the owner Denise and told her I would be recommending her company to my neighbors and friends. I will definitely be using My Local Plumber should we have any further plumbing problems.
My Local Plumber is excellent. I had a pipe in foundation leak and they were able to provide options and both Eddie and his helper were very knowledgeable. They also provided me some advice on some other issues I was having with the sinks. Finally the office manager Denise and the staff Veronica were incredibly nice. I have been using them now for about five years and they have consistently delivered from routing gas lines to installing a toilet. They are located in Carrollton and are local family owned business that’s been around for about 20+ years in talking with them. They have build trust with me and my family and I strongly recommend them.
I highly recommend this company; they were able to accommodate my schedule and the crew that came out was professional, adhering to necessary safety precautions, including masks, shoe covering and maintaining appropriate distancing. They Demonstrated respect for our home and safety. Great customer service from the first call through completion.
Everyone I have dealt with in regards to this company have been phenomenal. I deal with many contractors, and we all know how that can be... but My Local Plumber.. wow. I was so pleased with the overall experience! The ladies behind the scenes were spectacular, knowledgable, professional, friendly, and ensured incredible communication. The plumbers they sent out (I highly suggest Eddie's crew) were efficient, courteous and professional. After my experience I now consider them my new go-to plumber! If you want the BEST plumbing contractor in the Dallas area, I highly suggest you give this company a call. You will be sooo glad you did! Update - used them for a second time. They have reaffirmed how great they are. Zac came out and did a GREAT job! This company's office staff and crew are both exceptional! Thank you Zac!!!!
My Local Plumber is highly professional, efficient, and super friendly!! We had a clogged shower affecting washer and kitchen drain. I called after hours and Denise was very attentive to the problem although they had no one available to service my request during late hours she recommended an alternative or wait until the next day.We decided to way until the next day, and happy that we did. The plumbers got there at 9am and within an hour and few minutes the issue was fixed. Very happy with the service provided and the plumbers that came to our rescue! Thank you, Denise, and Veronica for your excellent customer service and creating a positive experience for our family during difficult times.